Terms of Service
Last updated: September 1, 2026
1. Introduction
Welcome to Daily Care. These Terms of Service ("Terms") govern your access to and use of the Daily Care website, mobile applications, and AI-powered check-in call services (collectively, the "Service"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
2. Eligibility
You must be at least 18 years old to create an account and use the Service. By using the Service, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms on behalf of yourself and, where applicable, on behalf of the loved one you enroll.
3. Account Registration
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update it as necessary. Notify us immediately at support@daily-care.co of any unauthorized use of your account.
4. Service Description
Daily Care provides AI-powered wellness check-in calls to a designated loved one (the "Recipient"). After each call, you receive a summary of the conversation and, if configured, safety alerts. The Service is not a medical device, not a substitute for professional care, and not an emergency response system. In any emergency, always call 911 or your local emergency number immediately.
5. AI-Generated Content
The call summaries, alerts, and any other content generated by Daily Care's AI systems are produced automatically and may contain inaccuracies. They are provided for informational purposes only. Daily Care does not guarantee the accuracy, completeness, or timeliness of AI-generated outputs. Always use your own judgment and consult professionals when making care decisions. See our AI Disclosure for more details.
6. User Responsibilities
You agree to: (a) use the Service only for lawful purposes; (b) not attempt to reverse-engineer, scrape, or misuse the Service; (c) ensure the Recipient is aware of and consents to the check-in calls; (d) not rely on the Service as the sole means of monitoring the Recipient's well-being; (e) keep emergency contacts separate and accessible at all times.
7. Billing and Subscription
Daily Care operates on a subscription basis. Charges are billed in advance on a monthly cycle. You may cancel at any time from your account settings; cancellation takes effect at the end of your current billing period. No refunds are provided for partial billing periods. All payments are processed securely through Stripe.
7.1 SMS Notifications
You may opt in to receive recurring automated SMS messages from Daily Care by providing your mobile number and enabling SMS notifications in your account settings. Messages may include check-in summaries, safety alerts, and service-related notices. Message frequency varies based on your call schedule and notification settings. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchase. Reply STOP to unsubscribe or HELP for help; you may also disable SMS notifications in your account settings or contact support@daily-care.co. See our Privacy Policy for details on how we handle mobile information.
8. Intellectual Property
The Service, including its software, design, branding, and content (excluding user-provided information), is the exclusive property of Daily Care and its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes.
9. Limitation of Liability
To the maximum extent permitted by law, Daily Care and its employees, contractors, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising from your use of or inability to use the Service. Daily Care's total aggregate liability shall not exceed the amount you paid us in the twelve (12) months preceding the claim.
10. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. DAILY CARE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
11. Indemnification
You agree to indemnify, defend, and hold harmless Daily Care and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, your violation of these Terms, or your violation of any rights of any third party.
12. Termination
Daily Care may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service will cease immediately. Sections that by their nature should survive termination (intellectual property, limitation of liability, indemnification) will survive.
13. Governing Law and Dispute Resolution
These Terms are governed by the laws of the United States and the state of Delaware, without regard to conflict of law principles. Any dispute arising from these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, unless otherwise required by applicable law.
14. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or by posting a notice in your account dashboard. Your continued use of the Service after the effective date of the updated Terms constitutes your acceptance of the changes.
15. Contact
If you have questions about these Terms, please contact us at support@daily-care.co.