AI Disclosure

1. What the AI Does

Check-in Calls

Our AI places phone calls to the Recipient at a scheduled time each day. The AI engages in a natural conversation, asking about the Recipient's well-being, mood, and daily activities. The conversation is guided by our AI system and adapts to the Recipient's responses.

Call Summaries

After each call, the AI generates a written summary of the conversation, including mood indicators, topics discussed, and any concerns raised. These summaries are delivered to your account dashboard and optionally via email.

Safety Alerts

If the AI detects language or patterns suggesting the Recipient may be in distress, experiencing a health issue, or facing an unsafe situation, it may generate a safety alert to notify you promptly.

2. What the AI Does Not Do

• Replace human judgment, professional caregiving, or medical advice
• Function as an emergency response system or replace 911
• Guarantee detection of every safety concern or health issue
• Make medical diagnoses or recommend treatments
• Store or share call content beyond what is described in our Privacy Policy

3. Limitations You Should Know

AI systems are not infallible. Our AI may:

• Misinterpret the meaning, tone, or intent behind a Recipient's words
• Generate summaries that omit details or emphasize the wrong information
• Fail to detect a genuine concern, or raise a false alert
• Struggle with accents, speech impairments, background noise, or non-English languages

Always use your own judgment. The AI is a supplemental tool, not a replacement for your own knowledge of your loved one or for professional care.

4. Consent and Transparency

Before enrolling a loved one, you must ensure that the Recipient is informed that the check-in calls are placed by an AI system and consents to participating. The AI introduces itself as such at the beginning of each call. We believe in full transparency with the people we serve.

5. Data and Privacy

Call audio is processed by our AI systems to generate summaries and alerts. We retain call recordings and summaries in accordance with our Privacy Policy. We do not use call content to train public AI models or share it with third parties for advertising. When we improve our AI models, we work with de-identified data wherever possible.

6. Continuous Improvement

We regularly evaluate and improve our AI systems. This includes monitoring call quality, summarization accuracy, and alert reliability. We welcome your feedback—if you notice patterns of errors or omissions, please contact us at support@daily-care.co.

7. Regulatory Context

AI regulation is evolving. Daily Care complies with applicable laws in the jurisdictions where we operate. As new regulations emerge (e.g., the EU AI Act, U.S. state-level AI laws), we will update our practices and this disclosure accordingly.

8. Questions?

If you have questions about how our AI works or how your data is handled, reach out to us at support@daily-care.co.